CRM and Sales · Odoo glossary
Sales Order
A sales order records a confirmed customer purchase, including products or services, quantities, prices and delivery or billing terms.
Definition
In general ERP practice
A sales order records a confirmed customer purchase, including products or services, quantities, prices and delivery or billing terms. It is the commercial basis for subsequent fulfilment.
In Odoo
Odoo confirms a quotation into a sales order. The order can drive deliveries, production, procurement or service tasks according to product configuration; ordered, delivered and invoiced quantities describe different stages.
Official Odoo documentation
The Odoo-specific explanation above is based on the documentation for Odoo 19. Features and workflows can differ in other versions.
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