CRM and Sales · Odoo glossary
Order Management
Order management controls the lifecycle from a customer’s accepted order through fulfilment, invoicing and exceptions.
Definition
In general ERP practice
Order management controls the lifecycle from a customer’s accepted order through fulfilment, invoicing and exceptions. It links commercial demand with operational execution.
In Odoo
Odoo Sales turns quotations into sales orders and connects them to deliveries or service fulfilment and invoices. Product routes and invoicing policies determine subsequent actions; a confirmed sale does not prove delivery or payment.
Official Odoo documentation
The Odoo-specific explanation above is based on the documentation for Odoo 19. Features and workflows can differ in other versions.
Related glossary terms
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