CRM and Sales · Odoo glossary
Credit Note
A credit note reduces or reverses a previously billed amount, for example because goods were returned or an invoice was corrected.
Definition
In general ERP practice
A credit note reduces or reverses a previously billed amount, for example because goods were returned or an invoice was corrected. It is different from a cash refund.
In Odoo
Odoo creates credit notes from posted invoices or bills and supports partial corrections. The accounting credit and any refund payment are separate records; physical returns require their corresponding stock transfer.
Official Odoo documentation
The Odoo-specific explanation above is based on the documentation for Odoo 19. Features and workflows can differ in other versions.
Related glossary terms
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