Procurement · Odoo glossary
Supplier Relationship Management (SRM)
Supplier relationship management is the structured management of ongoing supplier relationships to improve performance, manage risk and create mutual value.
Definition
In general ERP practice
Supplier relationship management is the structured management of ongoing supplier relationships to improve performance, manage risk and create mutual value.
It includes agreed objectives, regular communication, performance reviews and improvement actions. It extends beyond maintaining supplier records or negotiating one purchase order.
In Odoo
Odoo supplier records, purchasing transactions and delivery information can provide evidence for reviews. Agree the relationship owner, scorecard and action-tracking process; broader supplier development may require additional workflow configuration.
Practical example
For a critical supplier, review recurring delivery issues with an agreed improvement plan and named owners. Keep this relationship work connected to measurable purchasing evidence.
References and further reading
Primary references for the concept and its implementation context.
Related glossary terms
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